Do NOT use the access code prior to the start of class
When you enter your class in Blackboard, you will be provided a link for the third-party software, such as Cengage MindTap or Pearson MyLab, along with instructions for how to use it. Be sure to use your student email address. Otherwise, it will not connect it and will not submit the grade to Blackboard.
If you have already used the access code and created an account with Cengage or Pearson with your personal email address, you will need to reach out to that publisher to get it corrected.