Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

LockDown Browser Installation - Student View: LockDown Browser Installation

Instructions for installing LockDown Browser

Sub-menu

WHAT IS RESPONDUS LOCKDOWN BROWSER?

"LockDown Browser is a locked browser for taking tests in Blackboard Learn. It prevents you from printing, copying, going to another URL, or accessing other applications during a test. If a Blackboard test requires that LockDown Browser be used, you will not be able to take the test with a standard web browser. Only LockDown Browser should only be used for taking Blackboard tests."

Note: once you begin a test using LockDown Browser, you cannot exit the test or browser until the Submit button for the test has been clicked.

For more information, please see the Student Quick Start Guide (pdf).

You may also wish to view the video Introduction to Respondus LockDown Browser for Students.

The following slides provide a quick look at setup and use of LockDown Browser and Respondus Monitor.

LockDown Browser is NOT compatible with the following:

  • Chromebooks
  • Android Device
  • iPhones
  • Windows 10S Operating System
  • Linux

LockDown Browser Logo

You may see the instructions in the screenshot below, or something similar, in your course; perhaps in the Course Syllabus or Start Here section.

To install LockDown Browser on your computer, you need to use the school-specific SCTC link to begin the process. It is https://download.respondus.com/lockdown/download.php?id=738795795

Note: According to the Respondus website, you may need to loosen the restrictions on your antivirus software or firewall only for the duration of the download and installation. This will be a short duration of time. Afterwards, return your antivirus software and/or firewall to the previous levels. LockDown Browser (and Monitor) will NOT interfere with your antivirus software or firewall during use. Your antivirus software and firewall will not be turned off and will remain active while taking a test.

LockDown Browser Installation Instructions

When you click on the installation and download link shown on the previous screen, you will see the above LockDown Browser installation screen. Here, you can see if your computer meets system requirements, watch a video about LockDown Browser (mentioned previously) and Install the Browser.

LockDown Browser Installation Screen

These are the minimum computer requirements necessary for the installation and use of LockDown Browser/Monitor, as found on the Respondus LockDown Browser website (https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/89/18/what-are-the-computer-requirements-for-installations-of-respondus-lockdown-browser).
 

Operating Systems

  • Windows version: 10, 8, 7
  • Mac version: MacOS 10.15 to 10.12, OS X 10.11, OSX 10.10
  • iOS version: 11.0+ (iPad only)
     

* Windows 10S is not a compatible operating system, nor can LockDown Browser be obtained via the Windows App Store. At present, support for Windows 10 S Mode isn’t on the roadmap for LockDown Browser.

* iOS: 11.0+ (iPad only). Must have a compatible LMS integration. The LockDown Browser iPad app is not compatible with Sakai LMS servers. All Sakai users will need to use a computer with a compatible operating system. 

* LockDown Browser and Respondus Monitor may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results.

Memory

  • Windows: 2 GB RAM
  • Mac: 2 MB RAM

Hard Disk Space

  • Windows: 200 MB of free hard disk space
  • Mac: 200 MB of free hard disk space

 

LockDown Browser can be installed on Windows and Mac desktops and laptops, as well as iPads (instructor must enable test option for iPad; students must download app from the Apple App Store*), but LockDown Browser is NOT compatible with the following:

  • Chromebooks
  • Android Device
  • iPhones
  • Windows 10S Operating System
  • Linux

*For instructions on the iPad Edition of LockDown Browser, click this link: http://support.respondus.com/support/index.php?/Knowledgebase/Article/View/219/0/can-an-ipad-be-used-to-take-a-lockdown-browser-exam-instructions-for-students

There can be other issues where a student has trouble downloading and/or installing LockDown Browser on their computer. Please see the following:
 

I am having trouble downloading Respondus LockDown Browser (Windows)
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/146/0/i-am-having-trouble-downloading-respondus-lockdown-browser-windows

Posted by Respondus Support

Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application.

Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome.

Solution 2: Make sure that antivirus or security software is not interfering with the download. For example, some security software will change the file extension for .EXE files. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”. 

If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:


1. Directly log into the Windows computer as a local administrator with full rights. Do not use "Switch User" or a "Remote Desktop" access.
2. Temporarily relax all security software. Afterwards, restore your security software to its normal status.
3. Download the LockDown Browser installer intended for your institution.
4. Run the installer and accept the prompts to modify or repair LockDown Browser.
5. Start LockDown Browser to verify installation. Exit the browser.
6. Re-enable any security software that was disabled in Step 2.

 

I need Administrator right to install Respondus LockDown Browser (Windows)
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/147/25/i-need-administrator-rights-to-install-respondus-lockdown-browser-windows
Posted by Respondus Support

 

The InstallShield setup for LockDown Browser needs to run with Administrator rights to work properly. For Windows 7, 8/8.1, and 10 this means the setup needs to have permission to run by the administrator of the computer. You may also need to enter a password for the Administrator Windows account. 

If the you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:

1. Directly log into the Windows computer as a local administrator with full rights. Do not use "Switch User" or a "Remote Desktop" access.
2. Temporarily relax all security software. Afterwards, restore your security software to its normal status.
3. Download the LockDown Browser installer intended for your institution.
4. Run the installer and accept the prompts to modify or repair LockDown Browser.
5. Start LockDown Browser to verify installation. Exit the browser.
6. Re-enable any security software that was disabled in Step 2.

If you choose to watch the Overview Video, Introduction to Respondus LockDown Browser for Students, before installation, this is how that screen would first appear.

Student Overview Video

From the LockDown Browser installation screen, click Install Now.

Install Now

You will then be allowed to choose where to Save the program on your hard drive.

Save LockDown Browser Program

Once installed to your computer, double-click the icon to launch the browser from your desktop.

Note: Mac users must launch "LockDown Browser" from the Applications folder.

Launch Browser

(Screenshot from Respondus LockDown Browser/Monitor webinar.)

The screen will say...Loading...Please Wait.

Loading...Please Wait

 

You will then be advised to close all open programs or apps. You will be given the choice of doing it manually or letting LockDown Browser do it. (It's best to just let the browser do it.)

Close All Programs

(Screenshot from Respondus LockDown Browser/Monitor webinar.)

You cannot navigate away from the page by entering a different URL.

You cannot minimize or resize the screen in any way.

There is no Start Menu, System Tray, or docked access.

You cannot right-click to print.

You cannot use keyboard shortcuts (e.g., Ctrl + C to Copy, Ctrl + V to Paste, Ctrl + P to Print)

No Command keys, Function keys or right-click mouse options.

Second monitors are BLOCKED and all they will display is a blue screen.

Pulling up LockDown Browser for Blackboard

Here, you can click the course where the assessment is to be taken.

Note: your view in Blackboard will look different. We, too, cannot do a screenshot of the view for illustration purposes.

Select Course

(Screenshot from Respondus LockDown Browser/Monitor webinar.)

Now, click the actual assessment.

Note: your view in Blackboard will look different. We, too, cannot do a screenshot of the view for illustration purposes.

Select Assessment

(Screenshot from Respondus LockDown Browser/Monitor webinar.)

Details of the assessment are provided. You can only take the assessment up to the number of times allowed by the instructor.

Note: your view in Blackboard will look different. We, too, cannot do a screenshot of the view for illustration purposes.

Take Assessment

(Screenshot from Respondus LockDown Browser/Monitor webinar.)

This is simple a sample assessment as it appears in LockDown Browser.

Note: your view in Blackboard will look different. We, too, cannot do a screenshot of the view for illustration purposes.

Assessment in Progress

(Screenshot from Respondus LockDown Browser/Monitor webinar.)

Depending on your course, your instructor may have enabled access to a built-in calculator.

You should also see a running timer of how long you have been in the assessment.

Note: your view in Blackboard will look different. We, too, cannot do a screenshot of the view for illustration purposes.Accessing Optional Calculator_Time in Test

(Screenshot from Respondus LockDown Browser/Monitor webinar.)

Finally, the student can submit their assessment.

Note: your view in Blackboard will look different. We, too, cannot do a screenshot of the view for illustration purposes.

Submit Quiz

(Screenshot from Respondus LockDown Browser/Monitor webinar.)